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PLANS BUILT FOR EVERY STAGE OF YOUR RETURN JOURNEY

We’ve built a return management solution for every business. Pick the Returbo plan that suits your needs to simplify returns, reduce costs, and improve customer satisfaction.

Annual billing

Monthly billing

Core

For businesses getting started with return management

per month, paid annually

Book a demo

Free customer support

Core features:

1 shipping carrier

Basic return tracking

Automated exchanges

Complaint flow

Plus

For businesses ready to automate and grow

per month, paid annually

Book a demo

Free customer support

All Core features, plus:

Store credit & automated exchanges

Customizable Digital Return Form (DRF)

Automatic tracking of requests

Customizable email notifications

Bundles

Advanced branding

Most Popular

Premium

For businesses that want full control & nudge exchanges

per month, paid annually

Book a demo

Free customer support

All Plus features, plus:

Pro-forma (customs declaration)

Cancel group discounts

Nudging exchanges

WMS - Ongoing

Analytics

Upsell

Special rules

Enterprise

For businesses with custom workflows and integrations

per month, paid annually

Book a demo

Free customer support

All Premium features, plus:

Advanced WMS integration

Advanced automation

Customizable shipping integrations

Dedicated development time

Dedicated account manager

Join the top e-commerce businesses that trust Returbo.

EVERYTHING YOU NEED

INCLUDED ESSENTIALS, NO EXTRA COST

E-commerce brands choose Returbo for its fast setup, cost-effective pricing, and powerful tools that transform returns into growth.

$29

per month with no hidden fees.

150+

businesses already trust Returbo

5s

is all it takes to approve a refund

Annual billing

Monthly billing

Everyday benefits

Shipping carriers

Amount of requests / month

Dedicated onboarding (1h)

Free customer support

Complaints image & comments

Automated return journey

Automated exchanges

Complaints flow

Variant exchange

Language support

Attach image & comment with return requests

Use SKU to connect products

Special deadlines

Choose another return location manually

Automatic tracking of requests

Different return locations by carrier

Advanced branding (colors)

Nudging exchanges (increase up to 42%)

Cancel group discounts (e.g. 3 for 2)

Upsell

Store credit

Bundles

International returns (Pro-forma)

Rule customization

Custom price

Multiple warehouses

Advanced WMS integration

Advanced automation

Customizable shipping integrations

Dedicated development time

Dedicated account manager

Core

For businesses getting started with return management

per month, paid annually

Save 12%

Book a demo

1

30 free requests / month

2
English + Selected language

Plus

For businesses ready to automate and grow

per month, paid annually

Save 15%

Book a demo

3

200 free requests / month

3
English + 2 selected ones

1 per request type

Most Popular

Premium

For businesses that want full control & nudge exchanges

per month, paid annually

Save 17%

Book a demo

5

600 free requests / month

Unlimited

Unlimited

Unlimited

Enterprise

For businesses with custom workflows and integrations

per month, paid annually

Save 20%

Book a demo

Unlimited

1500 free requests / month

Unlimited

Unlimited

Unlimited

Haale Nikben Motor Muli CC Shoes

1/3

"As a startup, our return process required a lot of manual work. After going live with Returbo (which only took about an hour), most of that flow is automated now and customer service is beyond happy."

Olof Jakobsson, Co-founder • HAALE

Wellness and Fitness Industry

"Working with Returbo has made our return process smoother for both us and our customers. Their system has made it incredibly easy to handle exchanges."

George Allandi, E-Commerce manager • Nikben

Fashion Industry

"Returbo has proven to be one of those rare lucky discoveries for our business. An efficient returns process is critical, and Returbo's feature-rich platform works seamlessly."

Ames Conant, General Manager • Mosko Moto

Adventure Motorcycle Gear Industry

”For businesses aiming to enhance their customer experience and optimize administrative tasks, Returbo is a fantastic solution!”

Cajsa Andersson, Co-founder • Muli Collection

Fashion Industry

“Returbo has become an important part of the work towards a reduced return rate and contributes to creating a premium shopping experience for our customers.”

Wiktor Sjövall, CEO • CC Shoes

Fashion Industry

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NEED A LITTLE HELP?

FAQS

Yes! All plans come with a 14-day free trial — no strings attached. Explore the full experience before you commit.

Absolutely. Many small businesses choose Premium for the flexibility and efficiency it offers. It’s not about size, it’s about setting up smart operations from the start.

On average, teams using Premium plan saves several hours each week by automating repetitive return processes.

Yes! When you choose annual billing, you’ll receive a discounted rate compared to monthly payments. It’s a great way to save while getting the most out of Returbo all year long.

Nudging Exchanges gently encourages customers to exchange an item instead of asking for a refund by suggesting alternatives during the return flow. It’s one of the best revenue-retention features and it’s only in Premium.

Bundles let customers return multiple items in one go, with different resolution options like refund, exchange, or store credit, all in a single request. It creates a better experience and cuts down on repetitive returns.

Offer store credit instead of a refund is a great way to keep sales inside your brand. You can configure it easily on Plus and Premium plans.

Each plan includes a set number of return requests per month. You can scale as needed, and Premium includes the highest volume with the lowest overage cost.

Some plans include extra usage costs (like SMS or additional return requests beyond your limit), but everything is clearly listed upfront.